Terms of Service
1. Acceptance of Terms
By purchasing from BelovedPawPrint ("we," "us"), you agree to these legally binding terms. We reserve the right to update these terms at any time.
2. Custom Process
Order Placement
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Submit reference images via our platform
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Specify customization requests (size, medium, style)
Artist Collaboration
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Receive progress photos/videos for approval
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Two rounds of essential revisions included
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Final approval triggers balance payment and shipping
3. Payments & Pricing
| Payment Method | Processing Time | Currency |
|---|---|---|
| Credit/Debit | Immediate | USD |
| PayPal | Instant | Local converted |
| Bank Transfer | 3-5 business days | USD only |
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All prices include worldwide shipping (excl. customs duties)
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Custom work balance due within 48 hours of final approval
4. Intellectual Property Rights
| Content Type | Rights Granted | Restrictions |
|---|---|---|
| Original Artworks | Full physical ownership | No commercial reproduction |
| Reference Photos | Artist use license only | Client retains copyright |
| Digital Product Files | Personal use license | No resale/redistribution |
5. Shipping & Risk Transfer
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Shipping via DHL Express (5-7 business days)
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Risk transfers to buyer upon carrier pickup
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Customs duties are customer responsibility
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Signature required for delivery
6. Returns & Refunds
Accepted
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Damaged items (with photo proof)
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Non-custom within 30 days
Not Accepted
7. Warranties & Disclaimers
Limited Warranty:
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Physical defects coverage: 30 days
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Fading resistance: 1 years (proper display)
Disclaimers:
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Natural material variations expected in handmade art
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Digital product colors may vary by screen
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Maximum liability = order value
8. Prohibited Uses
You may not:
⚠️ Resale of customised products as commercial prints
⚠️ Use AI to replicate artist styles
⚠️ Submit illegal/offensive reference images
9. Account Termination
We may suspend accounts for:
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Chargeback abuse
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Harassment of artists
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Fraudulent orders
10. Dispute Resolution
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30-day negotiation period required
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Binding arbitration in [Your State], USA
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Governing law: State of [Your State]
11. Contact
Legal Notices:
📧 info@belovedpawprint.com
✉️ [Your Physical Address]
Customer Support:
🌐 www.belovedpawprint.com/contact
📧 support@belovedpawprint.com