Privacy Policy
1. Information We Collect
We only gather essential information to fulfill your orders:
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Identifiers: Name, email, shipping address
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Payment Details: Processed securely via Shopify Payments (we never store card numbers)
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Artwork Preferences: Reference images, customization requests
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Technical Data: IP address, browser type (via cookies)
2. How We Use Your Information
| Purpose | Legal Basis |
|---|---|
| Process orders & send updates | Contract fulfillment |
| Customize artwork per your requests | Consent |
| Prevent fraud & improve security | Legitimate interest |
| Send marketing (only if opted-in) | Consent |
3. Data Sharing
We never sell your data. Limited sharing occurs with:
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Payment Processors (Shopify Payments, PayPal)
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Shipping Carriers (DHL - address/contact only)
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Legal Authorities (if required by law)
4. International Data Transfers
Your data may be transferred globally but is protected by:
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GDPR-compliant agreements (EU/UK customers)
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Shopify's certified privacy framework
5. Your Rights
You may:
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Access or delete your personal data
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Correct inaccuracies
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Opt-out of marketing
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Withdraw consent (email support@belovedpawprint.com)
6. Data Retention
We keep your information:
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Active Orders: Until delivery + 30 days
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Tax Records: 7 years (legal requirement)
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Marketing Lists: Until opt-out
7. Cookies & Tracking
We use essential cookies for:
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Shopping cart functionality
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Order processing
Opt-out via browser settings or our cookie banner.
8. Children's Privacy
We do not knowingly collect data from children under 16. Custom portrait requests require adult verification.
9. Security Measures
Your data is protected by:
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SSL encryption on all transactions
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PCI-DSS compliant payments
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Secure access controls to artist portals
10. Policy Updates
Changes will be posted here. Material changes will be emailed to active customers.
Contact Us:
For data requests or questions:
📧 support@belovedpawprint.com