Shipping Policy

At BelovedPawPrint, we ensure your custom artwork arrives safely and on time. Please review our shipping details below.

1. Order Processing & Creation Time

Each piece is custom hand-painted by professional artists.

• Processing Time: 1-2 weeks (varies by complexity)

• Artist Collaboration: We provide progress photos/videos for approval

• Essential Revisions: We'll make necessary adjustments before shipping

2. Packaging Methods

We use professional-grade packaging:

🖼️ Stretched/Framed Artwork

• Reinforced cardboard boxes with protective padding

• Internal braces for large pieces

📦 Small/High-Value Framed Artwork

• Custom wooden crates for international shipping

🎨 Canvas Rolls (Unframed)

• Heavy-duty, crush-proof tubes

• Ready for local stretching

3. Delivery Information

• Shipping Carrier: DHL

• Delivery Time: 5-7 business days internationally

• Total Timeline: 2-3 weeks (creation + shipping)

• Tracking: Provided upon shipment

4. Shipping Destinations

• Free Worldwide Shipping

• Customs:

  • USA & Dubai: No fees

  • Other countries: 1-5% may apply (customer responsibility)

• Restricted: Mexico (customs limitations)

5. Shipping Protection

• Fully insured against loss/damage

• Damage claims: Contact us within 48 hours with photos

6. FAQ

Q: Can I ship to a different address?

A: Yes, provide details at checkout

Q: Multiple artwork orders?

A: Typically shipped together

Q: Expedited options?

A: Contact us before ordering

Q: Receiving instructions?

A: Inspect before signing, report damage immediately

Contact

📧 support@belovedpawprint.com
🌐 www.belovedpawprint.com

Policies subject to change based on shipping conditions